Your Tasks:

Act as a central point of contact for key customers, particularly transmission system operators (TSOs). Coordinate customer requests internally (e.g. licenses, projects, training, and product developments) and ensure efficient follow-up
Support existing and potential customers in the use of PowerFactory within complex, large-scale environments
Develop and maintain sound expertise in the PowerFactory application
Create and maintain technical examples and use cases for internal libraries, sales, and customer activities
Provide technical input and review for marketing materials such as brochures, flyers, and website content
Create high-quality video materials showcasing new developments and practical applications in PowerFactory
Ensure clarity, consistency, and quality of technical communication, including proofreading and refining English-language content

Your Profile:

Degree in Electrical Power Engineering or a related field
Experience with power system analysis and modelling tools
Good understanding of transmission and/or distribution system operator environments and requirements
Experience of working with or for TSOs/DNOs is highly desirable
Excellent written and spoken English, with the ability to review and refine technical content to a high standard
Strong communication skills and ability to explain complex technical topics clearly
Structured and proactive approach to coordinating topics across teams
Interest in combining technical work with customer interaction and content creation
Willingness to travel
Fluent German is beneficial

Attractive remuneration including annual bonus payments and company pension scheme.
Flexible working hours with flexitime account and home office option, as well as 30 days' holiday per year.
Childcare allowance for daycare and kindergarten children.
Individual training opportunities for professional development.
Work in an innovative and promising working environment with good professional development opportunities.
Flat hierarchies with the advantages of an internationally networked, medium-sized company.